
When Robots Leave the Pilot Zone: How Parts, Support and Standards Are Turning Automation into Operations
By Maxine Shaw
In a rain-slicked logistics yard, an autonomous electric yard truck finishes a trailer move while a remote operator watches fault codes stream in. That image - machines running unsupervised and humans solving the edges - is becoming the template for industrial automation, driven by pre-certified components, enterprise support services, and standards-based controls.
The robotics industry is shifting from proofs of concept to mission-critical operations. Recent announcements show vendors are ratcheting up the operational plumbing: Bal Seal is shipping spring-energized seals pre-certified to IP67 and IP69 to cut test time; Outrider is packaging enterprise-class support for driverless yard fleets ahead of a 2026 commercial rollout; and controls vendor Beckhoff has been tapped to bring EtherCAT networking and Safety over EtherCAT to Dexterity’s Mech platform. These moves matter because they change where risk - and cost - lives during automation rollouts.
Fewer surprises at install: pre-certified parts and RaaS lower engineering hours
Manufacturers complain that a majority of project delays come from integration and validation work, not from choosing robot arms. Bal Seal’s November 25, 2025 announcement of spring-energized seals pre-certified to IP67 and IP69 directly addresses that friction by eliminating in-house or outsourced ingress testing, a process that can add weeks and several thousand dollars per design iteration. As Bal Seal engineer Miquel Balta put it, the pre-certification "eliminates guesswork and takes the burden off the designer" - a claim aimed squarely at procurement and systems engineers racing to compress time-to-deploy (https://www.robotics247.com/article/bal_seal_engineering_provides_seals_for_robotics_that_meet_ip67_and_ip69_requirements).
Support is the new product: enterprise services for 24/7 operations
The operational parallel is Formic’s Robotics-as-a-Service model, now part of Humanoid Global’s investments. Formic reports its fleet has handled more than 1.2 billion picks and stacks and achieved nearly 99 percent uptime - metrics that matter far more to a plant manager than the theoretical speed of a manipulator. RaaS shifts capital outlay into predictable monthly fees, and bundles maintenance, software, and spare parts - a commercial structure that often shortens procurement cycles and limits capital risk for SMEs and larger sites alike (https://www.robotics247.com/article/humanoid_global_announces_investments_in_howtorobot_formic).
Standards, data and open platforms compress time-to-scale
Outrider’s enterprise-class support launch, timed for the commercial rollout of its Outrider System in 2026, highlights a practical truth: uptime and human-robot handoffs matter more than feature lists. The company pairs autonomous behavior - locating misplaced trailers, searching open parking spots, and self-diagnostics on battery and usage - with a remote technical-support stack that can isolate and resolve issues before they cascade into multi-hour outages (https://www.robotics247.com/article/outrider_launches_enterprise_class_support_services_for_driverless_yard_operations).
Outrider frames this as a partnership with site operations. "Robots are very good at completing repetitive, manual tasks in inhospitable environments like logistics yards," COO Bob Hall said. "Humans are good at solving edge cases. Our cost-effective support model embraces these strengths while simultaneously enabling our robots to learn how to handle increasingly difficult situations." The company also points to recent certifications - SOC 2 Type 2 and a TÜV SÜD safety review - as proof points that the software and data practices backing remote support meet enterprise expectations. For procurement teams, these certifications convert vendor claims into auditable controls.
Capital, marketplaces and the scaling playbook
Standards, data and open platforms compress time-to-scale
Deterministic networking and safety protocols are the plumbing that turns a lab robot into a factory robot. Beckhoff’s EtherCAT stack and Safety over EtherCAT are being integrated with Dexterity’s Mech superhumanoid to provide deterministic I/O, compact control hardware, and an industrial safety layer; Dexterity’s vice president Avinash Verma said the collaboration helps the company "innovate and differentiate" while meeting reliability and safety needs for large-scale logistics customers (https://www.robotics247.com/article/dexterity_beckhoff_usa_collaborate_on_advanced_automation_networking_and_safety_for_mech_robots). Dexterity’s recent $1.65 billion valuation underscores investor faith in scaling those capabilities into paid deployments.
Open, data-rich platforms play the complementary role. At IROS 2025, RealMan Robotics debuted RealBOT, an embodied open platform built for high-quality data collection and teleoperation; the company demonstrated a cross-regional teleoperation over 1,200 kilometers and reported a training corpus of more than one million multimodal samples, plus compatibility with platforms such as NVIDIA Jetson Orin and the Digua RDK S100. Those are not academic specs; they are the kind of interoperable building blocks that speed software integration, reduce custom middleware, and let operators reuse perception stacks across sites (https://www.robotics247.com/article/iros_2025_realman_robotics_unveils_realbot_embodied_open_platform).
Sources
- Bal Seal Engineering provides seals for robotics that meet IP67 and IP69 requirements - Robotics247.com, 2025-11-25
- Outrider launches enterprise-class support services for driverless yard operations - Robotics247.com, 2025-11-23
- Dexterity, Beckhoff USA collaborate on advanced automation, networking and safety for Mech robots - Robotics247.com, 2025-11-21
- IROS 2025: RealMan Robotics unveils RealBOT embodied open platform - Robotics247.com, 2025-11-22
- Humanoid Global announces investments in HowToRobot, Formic - Robotics247.com, 2025-11-24